TERMS OF SERVICE


Last Updated: June 2026

Welcome to Zumera Attar. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and content. By visiting our website or purchasing products from Zumera Attar, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. ABOUT ZUMERA ATTAR

Zumera Attar is a premium fragrance brand offering luxury-inspired, alcohol-free attars and concentrated perfume oils.

The business is owned and operated by Ravi Patel.

Throughout these Terms, the words "we," "our," "us," and "Zumera Attar" refer to Zumera Attar and its operators.

2. ELIGIBILITY TO USE OUR WEBSITE

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under parental or legal guardian supervision.

  • You have the legal authority to enter into binding agreements.

  • The information you provide is accurate and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders if these conditions are not met.

3. PRODUCTS AND SERVICES

Zumera Attar offers fragrance products including:

  • Alcohol-free attars

  • Concentrated perfume oils

  • Gift sets

  • Sample packs

  • Limited-edition fragrances

All products are subject to availability.

We reserve the right to:

  • Modify products

  • Discontinue products

  • Change packaging

  • Change pricing

  • Update descriptions

Without prior notice.

4. FRAGRANCE DISCLAIMER

Many Zumera Attar products are inspired by popular fragrance profiles.

We do not claim affiliation, endorsement, sponsorship, or association with any designer fragrance brands, manufacturers, or trademark owners.

References to fragrance inspirations are intended solely to help customers understand scent profiles.

All trademarks remain the property of their respective owners.

5. PRODUCT REPRESENTATION

We strive to display:

  • Product images

  • Colors

  • Packaging

  • Descriptions

As accurately as possible.

However, actual product appearance may vary due to:

  • Device screen settings

  • Lighting conditions

  • Packaging updates

  • Manufacturing variations

Such differences do not constitute product defects.

6. PRICING AND PAYMENT

All prices displayed on our website are in Indian Rupees (INR).

We reserve the right to:

  • Change pricing without notice

  • Correct pricing errors

  • Cancel orders affected by pricing mistakes

Accepted payment methods may include:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

Orders will be processed only after successful payment verification.

7. ORDER ACCEPTANCE

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse any order

  • Limit quantities purchased

  • Cancel suspicious transactions

  • Reject orders suspected of fraud

If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

8. SHIPPING POLICY

Orders are generally processed within 24–48 business hours.

Estimated delivery times are provided for convenience and are not guaranteed.

Delivery delays may occur due to:

  • Courier issues

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Operational disruptions

Zumera Attar shall not be held liable for delays beyond our reasonable control.

9. RETURNS AND REFUNDS

Due to the personal and hygiene-sensitive nature of fragrance products:

  • Opened products cannot be returned.

  • Used products cannot be returned.

  • Refunds based on fragrance preference are not available.

Returns or replacements may be approved only in cases involving:

  • Damaged products

  • Defective products

  • Incorrect products received

Customers must report such issues within 48 hours of delivery.

Please refer to our Return & Refund Policy for complete details.

10. CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Provide accurate shipping information.

  • Maintain correct contact details.

  • Use products responsibly.

  • Review product descriptions before purchasing.

Zumera Attar is not responsible for issues arising from incorrect information submitted by customers.

11. INTELLECTUAL PROPERTY

All content on the website, including:

  • Logos

  • Product images

  • Videos

  • Graphics

  • Product descriptions

  • Website design

  • Branding materials

Are the property of Zumera Attar unless otherwise stated.

No content may be copied, reproduced, distributed, or used without written permission.

12. PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to systems.

  • Distribute harmful software or malware.

  • Interfere with website operations.

  • Misrepresent your identity.

  • Violate applicable laws and regulations.

Violation may result in termination of access and legal action.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Zumera Attar shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Business interruptions

  • Data loss

Resulting from the use of our products or website.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

14. PRODUCT USE DISCLAIMER

Customers are responsible for checking ingredient information and suitability before use.

If irritation, allergy, or discomfort occurs:

  • Discontinue use immediately.

  • Consult a qualified healthcare professional if necessary.

Zumera Attar shall not be responsible for allergic reactions or misuse of products.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • Third-party content

  • Services

  • Privacy practices

  • Security measures

Users access third-party websites at their own risk.

16. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

17. FORCE MAJEURE

Zumera Attar shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

  • Natural disasters

  • Government actions

  • Internet outages

  • Strikes

  • Transportation disruptions

  • Pandemics

  • Power failures

18. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

19. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any portion of these Terms at any time.

Changes become effective immediately upon posting on the website.

Continued use of the website constitutes acceptance of updated Terms.

20. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Zumera Attar

Owned & Operated by Ravi Patel

📧 Email: zumerastore@gmail.com

🕒 Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

Thank you for choosing Zumera Attar. We appreciate your trust and look forward to serving you with premium luxury-inspired fragrances.